Support

LZZR Jewelry is hand made and crafted in Los Angeles, CA.  Many LZZR pieces contain bronze and copper components.  Due to the nature of these base metals, spotting and discoloration will occur after wear.  An earth-friendly coating has been applied to every bronze and copper piece to aid against tarnish and skin discoloration. However, this coating will wear off over time. Please consider these unique imperfections as jewelry enhancements, not as defects.  If you find that your skin is susceptible to discoloration after wearing bronze or copper, we advise you to choose sterling silver instead. Please note that LZZR Handcrafted Jewelry will not take responsibility for this naturally occurring characteristic. Oxidized chain will also wear. After time, the chain will show more of the natural sterling silver color.

SHIPPING

Since LZZR Jewelry is hand made, many pieces will be made upon order placement. Please allow up to three weeks for delivery (international orders may take longer). If you would like a rush order, please contact LZZR prior to placing your handcrafted jewelry order online.

All domestic orders will be shipped via USPS Priority Mail.  LZZR Jewelry does not take responsibility for damage or loss that may potentially occur during shipping. 

EXCHANGES, RETURNS AND REPAIRS

LZZR Jewelry wants you to be completely satisfied with your purchase of your handcrafted jewelry. We accept unworn jewelry in its original condition for exchanges or returns within 5 days of delivery on regular priced items. Sale items are final sale.  If a repair is needed on your hand made jewelry, please email us and we will do our best to accommodate you. However, as a company, we reserve the right to deny unreasonable exchanges, returns or repairs.

JEWELRY CARE

Hand-made jewelry is delicate and therefore, we ask that care be taken when wearing and storing your LZZR Jewelry. Please do not bathe, swim or shower while wearing LZZR Jewelry.  As well, exposure to heat, sun and moisture can compromise the integrity of the jewelry.

Chemical cleaning is discouraged.  Instead, mild soap, warm water and a soft cloth can be used.